Contact us

Questions about using the app, buying Premium or personal data? Reach us through the channels below.

Contact channels will be listed here before sales open. Meanwhile, see the FAQ.

Reporting a sound problem

Please include these so we can help faster:

• the app's version (top left of the FineEQ window),
• Windows 10 or 11,
• the brand and model of your headphones or sound card,
• what happens, and which preset was on at the time.

About a purchase

Include the order number or proof of payment. See the refund policy.